Turn Customer Service Into Your Competitive Advantage

October 9, 2015
When your competitors are just one mouse click away - customer service is here to stay. Customer service is one of the last frontiers of sustainable competitive advantage. It's one of the strongest ways to grow your revenue and profits, yet many companies still treat it like a cost function. Join this session and learn how successful businesses are using customer service as a win/win - for their customers, and therefore their business.
Previous Video
Turn Customer Service Into Your Competitive Advantage
Turn Customer Service Into Your Competitive Advantage

When your competitors are just one mouse click away - customer service is here to stay. Customer service is...

Next Video
Your Online Reputation: Establish & Manage Your Most valuable Marketing Assets
Your Online Reputation: Establish & Manage Your Most valuable Marketing Assets

The average consumer is already 60% through the sales cycle before ever making contact with your business. ...