They Want it Now: How Property Managers Can Deliver on High Service Expectations

July 24, 2018
Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the demand for instant gratification cannot be ignored. On top of that, the next wave of renters (Gen Z) are the first to have grown up in the “on-demand” and “digital-first” world – it’s all they know, and it’s what they expect. Find out how you can utilize technology to meet these increasingly high customer service level expectations with: – Self-help options – Mobile device compatibility – Modern communication methods – Renter and tenant surveys
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