The social-resident-2012
This great infographic includes some interesting statistics on today's social resident. Did you know that 62.5% of renters would give a positive review if asked?
Most Recent Presentations
How to Build, Lead, & Grow Your Team Through Company Culture
The success of your team members and the health of your business culture is a huge responsibility. How do you currently track team performance? What is your strategy for driving your team to the next
They Want it Now: How Property Managers Can Deliver on High Service Expectations
Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the de
Maintenance Made Easy: Property Managers’ Secret Weapons
With the hottest months of the year just around the corner, are you ready for the maintenance requests that are about to come in? From broken A/Cs, failed refrigerators, clogged pool filters and of co
Did A Renter Just Pass You By? Tips For Connecting With The Modern Customer
Renters today have different habits and expectations compared to the renters of even five and ten years ago. From how they hunt for apartments to their communication style and customer service expecta
Set Your Associations on Autopilot
Did you know that 80% of new construction today is in community associations? Whether you solely manage HOAs, COAs, Co-ops, manage a mixed portfolio, or are thinking about expanding into the HOA space
Leasing Season Survival Kit: Prep Now, Relax Later
Get rental market trends and find out how you can supercharge your efficiency this leasing season.
Risky Business: How to Manage Risk and Improve Debt Recovery in Property Management
When renting out properties, you’re putting your assets in the hands of others, and it can be risky business. Our experts discuss ways to mitigate common risks in the industry and share tips for recov
10 Simple Steps for a Stellar Customer Experience Strategy
Join “The Apartment Doctor,” Doug Chasick, as he shares 10 ways to redefine your customer experience strategy – without breaking the budget – so renters will have nothing but love for your community
Top Market Trends Impacting Your Business - Webinar
Have you been keeping up on rental trends this year? Join us as we take a deep dive into the rental housing market data to look at where the market is going and how these trends differ by region. Lea
A Property Manager’s Secret to Rapid Growth
How did one property manager hit hard by the recession bounce back to grow more than 500% in 5 years? Matthew Whitaker shares the story of how gkhouses redefined success, thanks to an aggressive growt
Master Your Marketing & Attract Quality Renters (customer webinar)
Leverage AppFolio as your marketing and lead management platform. Learn tips for creating listings that attract quality leads, and best practices for managing and securing those leads to fill your vac
What's Going on with Google? SEO for Property Managers
There are a lot of changes coming to the ways that search engines prioritize your website’s search ranking... and they could affect your bottom line as a property manager more than you might think. C
Automate Your Accounting: Make and Take Payments Online with AppFolio (webinar slides)
Spend more time at the beach and less time at the bank this summer. Learn about the features that can help you get there including applications, leases, tenant and owner payments.
How Property Managers Can Attract and Retain Top Talent
Employee turnover in property management is remarkably high-- over 30%. Instead of replacing a third of your workforce every year, check out this advice to learn how you can attract committed, quality
The 10 Features You're Not Using, But Should Be!
Learn about 10 awesome features you can start using today! Increase your efforts while lessening your workload in marketing and leasing, maintenance, accounting, property owner management, and finding
Amplify Your Brand in 9 Surprisingly Simple Steps
Marketing in property management evolves as quickly as renters do. They want the latest and greatest in technology, and it’s up to you to connect with them on the channels they prefer! Barbara Savona
Lock in your Strategy— Leverage AppFolio's Maintenance Tools for Turnover (webinar slides)
Start preparing for the flurry of maintenance requests that comes with leasing season. Learn about AppFolio’s newest features to help you better manage tenants’ maintenance requests, track labor and e
Mitigating Risk: How to Leverage AppFolio to Protect Your Business (webinar slides)
Risk mitigation starts before a prospect becomes a tenant. Learn about best practices from lead to lease to help you avoid costly situations. From using applicant screening to make informed decisions,
6 Steps to Better Bad Debt Recovery
