What Do Residents Want? Top 10 Technology Trends Survey Results (eBook)

February 15, 2013

Share this Presentation
Facebook
Twitter
Email
LinkedIn

Understanding resident preferences is critical to delivering the amenities and customer service your residents want. This eBook summarizes the results of the national survey (from J Turner Research) "Trends in Resident Technology & Communication Preferences: What Do Residents Want?".

Previous Presentation

Atlanta AppFolio meetup 2/14/2013

AppFolio vision, best practices and, industry trends. Coverd in the Session - Maximize your use of tim...

Next Presentation

Pinterest For Property Managers

Charity Zierten (Socially Engaged Marketing), industry expert, shares how everything "visual" is the newest...

Most Recent Presentations

How to Go Above and Beyond for Your Community Associations

What Do Residents Want? Top 10 Technology Trends Survey Results (eBook)

Previous Presentation

Next Presentation

Most Recent Presentations

Community managers wear many hats. While you’re communicating with your board and homeowners, attending meetings, conducting site walkthroughs, and so much more – how can you ensure that your communit

Did you know that 4 out of 5 property management companies find it challenging to access the data and insights they need, according to a recent survey by AppFolio and John Burns Real Estate Consulting

In the latest episode of AppFolio Investment Management’s Deal Talk series, our panel of experts discuss recent research conducted on real estate investors, and how their findings could shape the way

By enhancing the capabilities of the talented people on your team, freeing up time to focus on providing personal service to customers, and providing the data and insights necessary for high-level st

Every summer, do you brace for a surge of incoming maintenance calls? Managing those requests in a timely fashion is critical for keeping residents happy and preventing further property damage. But, c

Today’s investors have an increasing requirement to keep track of their real estate investments. They’re looking for a personalized experience that gives them 24/7 access and real time visibility to t

The way companies interact with consumers has changed for good. We’re now living in an on-demand economy where customers aren’t only expecting great service, but they want outstanding experiences, and

In a new study, we’ve uncovered that the top 5 challenges property managers face today are related to people and performance management. Don’t let a disconnected software experience hold back your tea

Don’t just “survive” leasing season – make it your most successful yet! With the right tools and technology, you can become more efficient and effective with the energy you and your team put into your

The way companies interact with consumers has changed for good. We’re now living in an on-demand economy where customers aren’t only expecting great service, but they want outstanding experiences, and

Check out the must-have property management software features to make you more effective at communicating and working with your customers. Take inventory of technology that will enable you to get more

Real estate industry expert Nat Kunes shares trends to look out for in 2019 so you can set your property management business up for success in the new year. Nat dives into how the following are shapi

Find out what guiding principles AppFolio uses to attract and retain top talent and how you can leverage your tech tools for employee engagement.

The success of your team members and the health of your business culture is a huge responsibility. How do you currently track team performance? What is your strategy for driving your team to the next

Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the de

With the hottest months of the year just around the corner, are you ready for the maintenance requests that are about to come in? From broken A/Cs, failed refrigerators, clogged pool filters and of co

Renters today have different habits and expectations compared to the renters of even five and ten years ago. From how they hunt for apartments to their communication style and customer service expecta

Did you know that 80% of new construction today is in community associations? Whether you solely manage HOAs, COAs, Co-ops, manage a mixed portfolio, or are thinking about expanding into the HOA space

Get rental market trends and find out how you can supercharge your efficiency this leasing season.

When renting out properties, you’re putting your assets in the hands of others, and it can be risky business. Our experts discuss ways to mitigate common risks in the industry and share tips for recov