The Official AppFolio Blog

The official blog of AppFolio, Inc., makers of the complete online property management software solution, AppFolio Property Manager.

  • How to Respond to (and Prevent) Horrifying Online Property Management Reviews

    How to Respond to (and Prevent) Horrifying Online Property Management Reviews

    It happens to even the best property managers — the occasional stinging online review. Sometimes, the resident is justified in... The post How to Respond to (and Prevent) Horrifying Online...

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  • A Bright Future for Community Association Management: An Interview with CAI President Cat Carmichael

    A Bright Future for Community Association Management: An Interview with CAI President Cat Carmichael

    More than 70 million residents live in community associations today, according to research by the Community Association Institute. And since... The post A Bright Future for Community Association...

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  • 7 Things We Learned at AppFolio’s 7th Annual Customer Conference

    7 Things We Learned at AppFolio’s 7th Annual Customer Conference

    Each fall, hundreds of AppFolio users arrive in Santa Barbara, California for the Annual AppFolio Customer Conference. More than 800... The post 7 Things We Learned at AppFolio’s 7th Annual...

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  • Are You Prepared to Navigate Holiday Decor Challenges in Your Community Associations?

    Are You Prepared to Navigate Holiday Decor Challenges in Your Community Associations?

    As the weather cools and leaves begin to change color, festive holiday decorations will start to appear on the front... The post Are You Prepared to Navigate Holiday Decor Challenges in Your...

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  • How to Find and Keep Property Management Employees With the Skills You Need

    How to Find and Keep Property Management Employees With the Skills You Need

    In a recent survey, AppFolio and John Burns Real Estate Consulting asked property management companies to name the top factors... The post How to Find and Keep Property Management Employees With...

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  • How AI, Algorithms, and Automation Boost Efficiency and Make Work More Meaningful

    How AI, Algorithms, and Automation Boost Efficiency and Make Work More Meaningful

    Thanks to recent innovations and breakthroughs in technology, the future of work in every industry is changing.  Self-driving cars may... The post How AI, Algorithms, and Automation Boost...

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  • 5 Traits to Look for When Hiring a Community Manager

    5 Traits to Look for When Hiring a Community Manager

    There is a 33% turnover rate in the property management industry, which indicates that it can be hard to find... The post 5 Traits to Look for When Hiring a Community Manager appeared first on The...

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  • 3 Ways to Clean Up Your Dirty Data for Better Business Insights

    3 Ways to Clean Up Your Dirty Data for Better Business Insights

    On the quest to deliver an excellent customer experience to your residents, data can be a powerful secret weapon.  With... The post 3 Ways to Clean Up Your Dirty Data for Better Business Insights...

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  • 6 Common Property Management Website SEO Mistakes

    6 Common Property Management Website SEO Mistakes

    SEO, or Search Engine Optimization, is a tactic that can increase traffic to your property management website. Ideally, you want... The post 6 Common Property Management Website SEO Mistakes...

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  • How AI Can Help You Deliver Outstanding Customer Experiences

    How AI Can Help You Deliver Outstanding Customer Experiences

    70% of companies will have adopted at least one form of AI technology by 2030, according to a report from... The post How AI Can Help You Deliver Outstanding Customer Experiences appeared first on...

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  • What is AI, and How is it Transforming the Real Estate Industry?

    What is AI, and How is it Transforming the Real Estate Industry?

    Have you asked Siri or Alexa to dim the lights or find your favorite song? If so, then you’ve engaged... The post What is AI, and How is it Transforming the Real Estate Industry? appeared first on...

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  • 4 Key Takeaways from NAA Apartmentalize 2019 with AppFolio’s Nat Kunes and Brian Lebrant

    4 Key Takeaways from NAA Apartmentalize 2019 with AppFolio’s Nat Kunes and Brian Lebrant

    Every year, the AppFolio team looks forward to NAA Apartmentalize. But this year, we were especially excited to bring our... The post 4 Key Takeaways from NAA Apartmentalize 2019 with AppFolio’s...

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  • How to Reduce Costs, Increase Efficiency, and Add Property Value through Utility Management

    How to Reduce Costs, Increase Efficiency, and Add Property Value through Utility Management

    If you want to maximize NOI and increase efficiency for your properties, diving deeper into your utilities is a natural... The post How to Reduce Costs, Increase Efficiency, and Add Property Value...

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  • 6 Things Community Managers Must Do to Ensure a Safe and Conflict-Free Summer

    6 Things Community Managers Must Do to Ensure a Safe and Conflict-Free Summer

    Summertime should be an enjoyable time for all, but as a Community Association Manager, this time of year raises a... The post 6 Things Community Managers Must Do to Ensure a Safe and...

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  • Take These 5 Steps Before Introducing New Technology in Your Business

    Take These 5 Steps Before Introducing New Technology in Your Business

    When it’s time to make a decision about implementing new technology in your business, getting everyone on the same page... The post Take These 5 Steps Before Introducing New Technology in Your...

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  • What Every Property Manager Needs to Know About the On-Demand Economy

    What Every Property Manager Needs to Know About the On-Demand Economy

    We live in an age where nearly everything is available on-demand. Uber and Lyft are gradually replacing traditional taxi services.... The post What Every Property Manager Needs to Know About the...

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  • The Definitive Summer Maintenance Checklist

    The Definitive Summer Maintenance Checklist

    Everyone can agree that preventive property maintenance is the least expensive and most effective way to ensure small problems don’t... The post The Definitive Summer Maintenance Checklist...

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  • 5 Steps to Improve Your Lead-to-Lease Conversion and Fill Vacancies Faster

    5 Steps to Improve Your Lead-to-Lease Conversion and Fill Vacancies Faster

    Today, anyone can stream a TV show on-demand, click a computer mouse to order a week’s worth of groceries, or... The post 5 Steps to Improve Your Lead-to-Lease Conversion and Fill Vacancies Faster...

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  • 4 Ways to Deliver Outstanding Experiences to Your Community Association

    4 Ways to Deliver Outstanding Experiences to Your Community Association

    We are in the midst of the 4th Industrial Revolution where technology is beginning to blur the lines between the... The post 4 Ways to Deliver Outstanding Experiences to Your Community Association...

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  • 3 Strategies to Boost Employee Retention in Property Management

    3 Strategies to Boost Employee Retention in Property Management

    It’s time for the property management industry to take a serious look at the issue of employee retention.   At... The post 3 Strategies to Boost Employee Retention in Property Management appeared...

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