The Official AppFolio Blog

The official blog of AppFolio, Inc., makers of the complete online property management software solution, AppFolio Property Manager.

  • Keep Your Eye on These 3 Important Leasing Performance Metrics

    Keep Your Eye on These 3 Important Leasing Performance Metrics

    Compiling and analyzing leasing data isn’t easy. With so many different leasing performance metrics out there, it’s hard to know... The post Keep Your Eye on These 3 Important Leasing Performance...

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  • Disruptions Happen: Here’s How You Can Still Deliver Great Service to Your Residents

    Disruptions Happen: Here’s How You Can Still Deliver Great Service to Your Residents

    Customer service has always been pivotal in property management. Based on a 2019 report by AppFolio in partnership with John... The post Disruptions Happen: Here’s How You Can Still Deliver Great...

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  • Are Your Property Owners Satisfied? Follow These Simple Tips to Strengthen Your Relationship

    Are Your Property Owners Satisfied? Follow These Simple Tips to Strengthen Your Relationship

    When owners feel you have the knowledge and skills to rent units quickly, maintain operations, and boost profitability, they will... The post Are Your Property Owners Satisfied? Follow These...

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  • Increase Resident Satisfaction & Business Efficiency With Online Payments

    Increase Resident Satisfaction & Business Efficiency With Online Payments

    Online payments are more convenient for residents and efficient for your business. However, many residents may be unaware you offer... The post Increase Resident Satisfaction & Business Efficiency...

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  • 4 Ways to Drive Efficiency for Your HOAs & Condos

    4 Ways to Drive Efficiency for Your HOAs & Condos

    Between mobile violations and tracking, architectural reviews, and accounts payable, you have a lot on your plate when it comes... The post 4 Ways to Drive Efficiency for Your HOAs & Condos...

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  • How One CPA Firm Is Supporting Community Associations By Going Paperless

    How One CPA Firm Is Supporting Community Associations By Going Paperless

    Since the beginning of the COVID-19 pandemic, the community association industry has been pushed to rapidly adopt new technology in... The post How One CPA Firm Is Supporting Community...

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  • Reopening Amenities: Effectively Communicate Your Plan With Residents & Teams

    Reopening Amenities: Effectively Communicate Your Plan With Residents & Teams

    In some areas, stay-at-home orders are beginning to lift, and restaurants, retail stores, gyms, and communal spaces are reopening to... The post Reopening Amenities: Effectively Communicate Your...

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  • Strategies for Strengthening Your Property Management Teams While Working Remotely

    Strategies for Strengthening Your Property Management Teams While Working Remotely

    A lack of company culture can lead to dissatisfied employees, a loss of productivity, and increased turnover. Having a resilient... The post Strategies for Strengthening Your Property Management...

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  • How Self-Service Tools for Board Members & Homeowners Strengthened Communities During COVID-19

    How Self-Service Tools for Board Members & Homeowners Strengthened Communities During COVID-19

    Since stay at home orders first went into effect in March, community association managers have stepped in to help their... The post How Self-Service Tools for Board Members & Homeowners...

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  • Virtual Networking in the Time of Social Distancing: Tips & Tools

    Virtual Networking in the Time of Social Distancing: Tips & Tools

    Networking has always played a fundamental role in the property management industry. From conferences to regional meet-ups, property management professionals... The post Virtual Networking in the...

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  • New Survey Reveals Property Managers’ Plans for the Future, Biggest Challenges, and Steps They’re Taking to Prepare

    New Survey Reveals Property Managers’ Plans for the Future, Biggest Challenges, and Steps They’re Taking to Prepare

    In the immediate aftermath of the first COVID-19 emergency orders, property managers were forced to pivot quickly to protect their... The post New Survey Reveals Property Managers’ Plans for the...

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  • How COVID-19 Has Permanently Transformed Community Association Management

    How COVID-19 Has Permanently Transformed Community Association Management

    Although the COVID-19 pandemic has created some serious challenges, it has also ushered in a new era for community association... The post How COVID-19 Has Permanently Transformed Community...

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  • 5 Tips to Show Units & Fill Vacancies While Social Distancing

    5 Tips to Show Units & Fill Vacancies While Social Distancing

    COVID-19 has rapidly sped up the property management industry’s shift towards digital technology. With social distancing and stay-at-home orders, the... The post 5 Tips to Show Units & Fill...

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  • Diving Headfirst Into The Digital World: Maintaining a Personal Touch in a Virtual Environment

    Diving Headfirst Into The Digital World: Maintaining a Personal Touch in a Virtual Environment

    Personal connections and service have always been important in real estate. But when the onset of COVID-19 rapidly changed property... The post Diving Headfirst Into The Digital World: Maintaining...

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  • Managing Your Common Areas and Amenities During Social Distancing

    Managing Your Common Areas and Amenities During Social Distancing

    For community association professionals, you’re facing tough challenges with social distancing as you have to keep residents happy while still... The post Managing Your Common Areas and Amenities...

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  • Property Management After COVID-19: What’s Changed & What’s Here to Stay

    Property Management After COVID-19: What’s Changed & What’s Here to Stay

    In the wake of COVID-19, many processes and policies shifted to temporarily support property managers and residents. Now many are... The post Property Management After COVID-19: What’s Changed &...

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  • Supporting Your Homeowners: Financial Resources During COVID-19

    Supporting Your Homeowners: Financial Resources During COVID-19

    Since the onset of the COVID-19 pandemic and the subsequent shutdown of the country, homeowners have been struggling to keep... The post Supporting Your Homeowners: Financial Resources During...

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  • How Pelican Property Management Achieved New Efficiency During COVID-19

    How Pelican Property Management Achieved New Efficiency During COVID-19

    Adjusting to the new reality of remote and virtual work has been a challenge for most property and community association... The post How Pelican Property Management Achieved New Efficiency During...

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  • Ensure Consistency Across Teams: How to Leverage Built-In Workflows & Other Technologies

    Ensure Consistency Across Teams: How to Leverage Built-In Workflows & Other Technologies

    Property management businesses typically work like well-oiled machines — between showings, lease signings, maintenance, and renewals — there are many... The post Ensure Consistency Across Teams:...

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  • Renewal Strategies for Revenue Management During COVID-19

    Renewal Strategies for Revenue Management During COVID-19

    Co-authored by Tim McInerney As the world begins to settle into this “new normal,” many property managers are wondering how... The post Renewal Strategies for Revenue Management During COVID-19...

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