AppFolio Customer Stories - Doug Ralph
AppFolio customer Doug Ralph has more time to take care of more renters and owners with less staff thanks to AppFolio. It's changed the face of their business. Learn more at www.appfolio.com.
Most Recent Videos
46:47How to Build, Lead, & Grow Your Team through Company Culture
The success of your team members and the health of your business culture is a huge responsibility. How do you currently track team performance? What is your strategy for driving your team to the next
27:28They Want it Now: How Property Managers Can Deliver on High Service Expectations
Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the de
1:18AppFolio for Community Association Management
Community association managers face a unique set of challenges, and software often misses the mark resulting in workflow struggles and wasted time. AppFolio Property Manager is an all-in-one solution
39:32Maintenance Made Easy: Property Managers’ Secret Weapons
With the hottest months of the year just around the corner, are you ready for the maintenance requests that are about to come in? From broken A/Cs, failed refrigerators, clogged pool filters and of co
42:24Did A Renter Just Pass You By? Tips for Connecting with Modern Customers
Renters today have different habits and expectations compared to the renters of even five and ten years ago. From how they hunt for apartments to their communication style and customer service expecta
41:25Set Your Associations on Autopilot
Did you know that 80% of new construction today is in community associations? AppFolio’s community association expert, Justin Davis, has tips for you to get the most out of the time you spend managing
45:15Leasing Season Survival Kit: Prep Now, Relax Later
Supercharge your leasing season with these market trends and tips for automating your business.
38:44Risky Business: Manage Risk and Improve Debt Recovery in Property Management
When renting out properties, you’re putting your assets in the hands of others, and it can be risky business. Our experts discuss ways to mitigate common risks in the industry and share tips for recov
56:1810 Simple Steps for a Stellar Customer Experience Strategy
Join “The Apartment Doctor,” Doug Chasick, as he shares 10 ways to redefine your customer experience strategy – without breaking the budget – so renters will have nothing but love for your community a
![Top Market Trends Impacting Your Business [Webinar]](https://i.ytimg.com/vi/nzabTM8Wbxk/hqdefault.jpg)
45:33Top Market Trends Impacting Your Business [Webinar]
Have you been keeping up on rental trends this year? Join us as we take a deep dive into the rental housing market data to look at where the market is going and how these trends differ by region. Lea
47:24Top Market Trends Impacting Your Business
We take a deep dive into the rental housing market data to look at where the market is going and how these trends differ by region. Learn what these trends mean for your business and your customers bo
45:37Your Online Reputation Precedes You…
Your online reputation is paramount to the success of your business. Seriously. We brought in experts from Sprout Marketing to show you how to own and manage your online presence. Learn what and where
40:25The Two-Year Plan: Building a Long-Term Growth Strategy
Rome wasn’t built in a day and neither was GSF Properties Inc., a 5-year AppFolio customer that currently manages over 9,000 units. Dan McCoy, EVP of Operations for GSF, shares how they built a two-ye
38:08Screening in Today’s Regulatory Environment
Compliance can be a tricky subject when screening tenants and requires constant attention to detail. Master the Art of the Screen without adding more stress to your workflow. We’ll cover best practice
42:28Automate Your Leasing Flow: From Marketing to Move-In
Perhaps one of AppFolio’s most powerful tools for increasing your profitability, the marketing flow is an essential part of your continued success. Learn best practices for marketing your properties,
43:18Breaking the “More Doors = More Money” Myth
Property managers often define the success of their business by the size of their portfolio, but what if that’s not the case? Alex Osenenko, property management growth professional and CEO of Fourandh
38:35Report Smarter, Not Harder
AppFolio Property Manager may have opened your eyes to more data and reporting than you ever imagined, but it’s impossible to focus on all of the numbers at once. AppFolio business analytics experts w
43:32Unclog Your Maintenance Flow
It’s a proven fact—the faster the maintenance team gets things done, the more profitable the business. We’ve built a ton of new features to help you streamline your maintenance process—be sure to chec
27:37Managing Your Mixed Portfolio – Community Association Management in AppFolio Property Manager
If you manage community associations, this is the power session for you. Learn all the tips, tricks and best practices for getting the most out of AppFolio’s community association management features
24:40Managing Your Mixed Portfolio – Commercial Property Management in AppFolio Property Manager